All Referrals to Fresh Hope can be made through our Intake Officer
Call 0417 786 782
Once contact has been made with the Intake Officer and it has been established that you fulfill all requirements for the program, an application form will be filled out with information about your circumstances.
This includes contact information, number of children, drug history, any current court matters, domestic violence concerns, and contact with Child Safety. The intake officer will also speak to you about the detoxification process and if necessary, referrals will be made to appropriate services for alcohol and methadone detoxification which has to be done in a hospital.
It is important to demonstrate to the intake officer that you are committed to undergoing the Rehabilitation program and therefore you will be required to keep in regular phone contact with the Intake Officer.
An interview with the Senior Counsellor and Intake Officer will be organised once there is an available placement within the Fresh Hope program and your commitment has been established. This is generally organised for a mutually suitable location and time.
The interview gives you a chance to ask any questions about the program and the possible opportunity to speak to a past or current resident of the program to hear their perspective of the recovery process and the Fresh Hope program. You are welcome to bring any suitable support people to this interview and where possible, we also like you to bring your children.
If your suitability for the program is agreed upon, then a date for you to join the program is set. Depending upon available beds, your detoxification process and other factors, this date could be as soon as the interview day or a number of weeks later. It is a requirement that you keep contact with the Intake Officer until your arrival into the program.
Before entering the program, Fresh Hope asks that applicants agree to the following:
- There are no drugs allowed on the property.
- You agree to sign a letter to doctors that stops them giving you any prescribed drugs without staff present, with the script being given to Fresh Hope.
- You sign a letter to our Doctor giving her/him permission to tell us the results of your UT and blood tests. You agree to supervised UT tests if required. Supervised drug testing is random and takes place onsite.
- You agree to see our doctors.
- All prescribed drugs are to be put in a blister pack by the pharmacy in weekly amounts.
- You agree to pay $100.00 admittance fee which is non refundable.
- You agree to sign a form from Centerlink giving Fresh Hope permission to talk to them about your payment with the payment paid into the Fresh Hope account.
- You will need to open a Heritage Building Society Account for ease of receiving the balance.
- You agree to pay the weekly fee of 75% of your total Centrelink Payments in advance and to have your account paid up to date when you leave.
- All phone calls and mail can, and may be, monitored for a period of time.
- You agree to go to church at least once every Sunday.
- You agree to stay of your own free will for a period of 18 months as discussed with Karen.
- For your protection we have a supervisor to ensure professional code of practice.
- You have received a copy of the four stages of the program and are willing to abide by them.
- You agree to have your bags checked both when you arrive and when you leave.
- You agree to have a police check.
- If your child is under a Care and Protection order with the Department of Child Safety and you decide to leave the program, the children will stay at Fresh Hope and DOCS will be notified immediately.
- Any items left behind when you leave will be given to the local opportunity shop within two days.
Fresh Hope is run as a family and we hope that our residents’ time with us is fruitful and life changing.
Care and protection orders
Fresh Hope is committed to the safety of all children in the program.
Mothers and Children entering Fresh Hope under a Care & Protection order with the Department of Child Safety are required to complete a contract with Fresh Hope and Department of Child Safety. The Agreement states that the mothers are able to have their children with them whilst at Fresh Hope, but if they leave the program before completion the Department will be notified immediately and the children will return to the Department’s Care.
Monthly reports are sent to the relevant Child Safety case worker as well as regular visits by the case workers to Fresh Hope, to assess the progress of the mother and child throughout the program.
Several mothers and their children, who were under Care & Protection Orders, have successfully completed the program with the mothers gaining custody of their children, and living a drug free lifestyle while providing a safe and healthy home for their children.
Most Asked Questions